Magic Stronghold Games and Accessories

COVID-19 Updates

Shop in store.


Please understand that even though the provincial guidelines exempt children under 12 from wearing masks. We choose to enforce that everyone entering the premises must wear masks. Thank you for your understanding. 


Stay Safe,


Jordan


Join us on our Discord Server!

March 20, 2020


Wizards of the Coast and us here at Magic Stronghold Games and working diligently to get you folks playing more in the strange and difficult time. 


Here's how it's going to work— we will be holding Friday Night Magic events on Magic: The Gathering Arena but WotC is letting stores like ours give out some of rewards by creating or utilizing existing online communities.  In our instance, Discord!


Play at home, connect to your store, earn more rewards.


Step-by-step, here's how it works:


- Play in the FNM at Home event (win or lose as much as you want)

- Take a screenshot of your event page

- Join our Discord Server (Click Here!)

- Share your screenshot with a nice message on our channel

- We will message you a code* through DM on Discord!


*Note: While supplies last. Limit one code per account. Sharing a screenshot does not guarantee you will receive a code.


For further details, Click this Link


Let's explore this new and exciting way to play together!


Free shipping, and new trade in policy


March 17,2020


Magic Stronghold Friends and Family


We are continuing our efforts to promote social distancing. We are now offering free shipping on orders over $50 on TCG singles, and free expedited for shipping over $200 for anything else. (includes TCGs)


To further our efforts with safe social distancing and reduce the interaction between staff and customer we are making changes to the way we buy your cards. Going forward we will require that collections be dropped off for appraisal, 

we will do the hard work and call or e-mail you with a total. Please expect to leave any collection larger than 10 cards with us.


Payments will be in cash, store credit, E-transfer or Paypal. 


Please place your cards in a white card box that you would like have appraised and we will process your collection within 48 hours. The reason is because COVID-19 can live on surfaces for much longer than some other virus's. (https://bit.ly/2Wy6Xxp


Steps to sell us cards for store credit, Paypal, E-transfer or Cash.


1. Place all the cards you would like into card boxes (if they are in plastic, processing will take longer.)


2. Write your full name, email address and phone number clearly on the box of your collection. 


3. Wait for the appraisal. We will do the rest!


We will then e-mail you or call you with the cards categorized into price for you to check yourself. If you would like to keep any of the cards you left us, they will be ready for pickup on your next visit. Once you give us the go ahead. We will pay you in cash, Paypal, e-transfer or in store credit (+25% trade bonus).


Canadian Orders


* All singles purchased must be made online.

* All in store pick-ups remain free.

* Trading Card Singles that are eligible for free shipping are shipped with Canada Post Standard shipping. 

* All orders over $99 will be shipped expedited (this includes TCG singles.) 

* Expedited shipping does include tracking.

* Untracked shipping is at your own risk. 


United States


*Trading Card Singles that are eligible for free shipping will be shipped with USPS Standard shipping. 

*Orders over $99 dollars will be shipped with USPS First Class lettermail.


Suspended Play Area and Updated Hours


March 16, 2020


Dear Magic Stronghold Friends and Family,


For the safety of the public and our staff we have made the toughest decision to temporarily suspend our play area. All scheduled events will be temporarily cancelled and rescheduled if need be. Unfortunately it has come to this where we need to work together as a gaming community to stay safe and be positive through these troubling times. During this time our hours of operations will be changed to accommodate.


Monday - Sunday 12pm-8pm


Our website is open 7 days a week and orders will be processed as usual. Local pickup has not changed. We will be monitoring government channels for future updates.


Thank you for your continuing support. This is a devastating decision I have had to make. Unfortunately the safety and well being for the community is our greatest concern.


Jordan


COVID-19 and Magic Stronghold Games


March 15,2020


Dear Patrons, Friends and Family.


For more than 10 years we have provided a fun, enjoyable and safe place to play and enjoy your favorite games. We understand that in these trying times that playing your favorite games is the escape that everyone needs to get your minds off of the media and the pandemic we all have to face.


Your safety and well being are the most utmost importance to us.


We have already started to take the necessary steps to prevent the spread of COVID-19.


- All employees are being kept informed of preventative measures.


- Magic Stronghold Games employees have been instructed to wash or disinfect their hands and phones on a regular basis.


- Commonly used surfaces are being regularly disinfected.


- Binders and value boxes will no longer be available to browse through for the time being.


-If any paid events that would be cancelled. We will notify and issue refunds in a timely manner.



As a patron of ours. Please do your part to reduce the spread of COVID-19.


-If you are not feeling well. Please stay home and rest.


-Please wash your hands in between interacting with your peers.


-Maintain proper hygiene before, during and after visiting us.


-Use provided wipes and help us maintain a clean and safe environment.


-If you have a weakened immune system. Please stay home and be safe.


We will be monitoring this issue and will be adjusting our store hours and our policies to accommodate in the coming days. Our gaming area is still open for play but changes have been made to reflect social distancing. Events will be capped


Thank you customers, friends and family who have supported us in the past and continue to support us.

Please contact us for any suggestions, questions or concerns that you may have.


The most important thing is to be safe and keep gaming.